Privacy Policy

Last Updated: September 2026

At SIRVISA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and visa consultation services.

1. Information We Collect

When you contact us or use our services, we may collect information such as:

• Name
• Email address
• Phone number, if provided
• Nationality
• Country you wish to visit
• Visa type and travel information
• Documents or information you provide for visa assistance
• Messages and other information you provide when contacting us through LINE, email, or our website

Please do not submit unnecessary sensitive information through our website.

2. How We Use Your Information

We may use your information to:

• Respond to your inquiries
• Provide visa consultation and application assistance
• Help with document checking and visa requirements
• Assist with travel planning
• Provide hotel, flight, and travel insurance assistance
• Communicate with you about our services
• Improve our website and services
• Respond to your requests and provide customer support

3. How We Protect Your Information

We take reasonable measures to protect the personal information you provide to us from unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information with relevant service providers or third parties when necessary to provide a service you have requested, such as visa-related assistance, travel arrangements, hotel or flight services, or travel insurance.

We may also disclose information when required by law or when necessary to protect our legal rights.

5. Third-Party Services

Our website may use third-party services such as website hosting, analytics, contact forms, payment services, communication platforms, or other tools necessary to operate our website and provide our services.

These third parties may process information according to their own privacy policies.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and improve our services.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

7. Your Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.

If you have questions about how we use your information or would like to make a privacy-related request, please contact us.

8. Children’s Privacy

Our services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable requirements.

Any updates will be posted on this page with the revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: contact@sirvisa.com