Appointment

Refund Policy

REFUND POLICY

Last Updated: September 2026

At SIRVISA, we aim to provide reliable visa consultation and travel-related support services. This Refund Policy explains when refunds may or may not be available for our services.

  1. Service Fees

Our service fees are charged for the consultation, preparation, checking, and assistance provided by SIRVISA.

Once we have started working on your request, the service fee may be non-refundable because time and resources have already been used to provide the service.

  1. Before Work Begins

If you request cancellation before we have started working on your service, you may be eligible for a refund depending on the circumstances.

Please contact us as soon as possible if you need to cancel your request.

  1. Visa Application and Government Fees

SIRVISA does not guarantee visa approval.

Government, embassy, consulate, application-center, visa, or other official fees are generally non-refundable and are subject to the policies of the relevant authority.

If your visa application is refused or rejected, SIRVISA’s service fee is not automatically refundable.

  1. Appointment Services

If we have already provided appointment-related assistance or completed work on your behalf, the service fee may not be refundable.

Appointment availability depends on the relevant embassy, consulate, or visa application center and may change without notice.

  1. Travel Services

For hotel bookings, flight arrangements, travel insurance, or other third-party services, refund and cancellation conditions may depend on the policies of the relevant provider.

Any applicable refund will be handled according to the provider’s terms and conditions.

  1. Incorrect or Incomplete Information

We are not responsible for problems caused by incorrect, incomplete, or misleading information provided by the customer.

If incorrect information results in additional work or affects the visa application, the service fee may not be refundable.

  1. Refund Requests

If you believe you are eligible for a refund, please contact us with your name, email address, and details of your request.

We will review each refund request based on the service provided and the circumstances of the request.

  1. Processing Refunds

If a refund is approved, we will process it using the available payment method. The time required for the refund to appear in your account may depend on your payment provider or financial institution.

  1. Changes to This Refund Policy

SIRVISA may update this Refund Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

  1.  Contact Us

If you have any questions about this Refund Policy, please contact us:

Email: contact@sirvisa.com